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L.E.A.D.S. – Law Enforcement Active Diffusion Strategies Plus Tactical Options

This course is an easy to use communication class that addresses street confrontations. It will help de-escalate engagements, reduce complaints and liability, and enhance officer survival.

Instructional Goal

Through lectures, demonstrations, role play, and practical scenario applications this course will instruct students and develop instructors in the L.E.A.D.S. Plus T – Law Enforcement Active Diffusion Strategies and Tactical Options Program. The course is classroom based to educate instructors in effective communications skills, de-escalation techniques as well as combat confrontation avoidance training. The course teaches how to recognize aggressive behaviors and keep them from escalating. Students learn Active Diffusion Strategies that can avoid or resolve negative interactions by employing effective de-escalation methods. This course also discusses tactical responses to use when diffusion tactics are inappropriate or ineffective and teaches distraction techniques that promote the success of tactical applications. We utilize lectures and demonstrations.


  • Understand the principles of risk management for officer safety
  • identify indicators of hostility through body language
  • learn and understand the value of customer service in law enforcement
  • learn how to turn negative communication into positive
  • identify professional benefits of respect
  • learn effective verbal de-escalation strategies
  • understand physiological changes during aggression
  • learn to use cognitive limitations for active diffusion
  • learn methods to redirect thought process through positive direction
  • learn the importance of professional posturing
  • communicate and respond to special populations (ex.-mental illness, autism,  disabilities)
  • identity different communication styles and appropriate response tactics
  • learn methods of motivational interviewing skills
  • learn methods of distraction to obtain tactical advantages
  • learn communication and physical strategies to de-escalate situations
  • discuss application of the 30 Guiding principles PERF Recommendations
  • learn contact – cover principals and concepts
  • learn tactically relocation strategies to delay confrontations
  • learn to build community partnerships through daily interactions
  • Learn to conduct breakout sessions for roll playing exercises

“There are many training courses that tell officers what to do in certain situations; too few of them show the officers how to do it. The L.E.A.D.S. TM course fills this void. Through L.E.A.D.S. TM  training Hartford Police Officers learned how to communicate more effectively; to identify physiological changes that occur when people get angry or hostile; to re-direct thought processes in order to de-escalate hostile situations and to respond tactically when verbal diffusion fails. These skills are put to use daily by the men and women of the Hartford Police Department.”

James C. Rovella
Chief of Police – Hartford CT

The L.E.A.D.S. Curriculum has been reviewed and approved by the
United States Department of Justice.

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