In my opinion, the L.E.A.D.S. course is the best communications course available. KD is a dynamic and entertaining instructor, and his experience and depth of knowledge is second to none. The course breaks down and explains the very complex psychological and physiological processes that occur during volatile incidents into easily understandable concepts and tactics. This understanding allows the end user to actually apply diffusion strategies and communication tactics in the field. I definitely recommend this class and I believe that it will benefit your agency and your officers. Please contact me anytime if you need any additional information.
D/S Richard Doty
Training Coordinator/SWAT Sniper Team Leader
Osceola County Sheriff’s Office FL