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CT – L.E.A.D.S.  – Law Enforcement Active De-escalation Strategies and Force Mitigation

CT Police Academy
L.E.A.D.S.  – Law Enforcement Active De-escalation Strategies and Force Mitigation

Congratulations to the officers who successfully attended and completed the 8-hour presentation on L.E.A.D.S. -Law Enforcement Active De-escalation and Force Mitigation Strategies. The course was hosted by the Connecticut Police Academy on Friday, May 21, 2021. The officers participated actively throughout the entire day developing skills on de-escalation and force mitigation strategies.
This is what the attending student ts had to say:

Please rate the quality of this presentation. 100% of attending students rated this in the highest category of five (excellent)

The course exceeded my expectations.
Course exceeded expectations brought fresh ideas forward.
To learn how to de-escalate and learn how to verbally make subjects more cooperative. The class exceeded my expectations.
To practice and gain more knowledge about de-escalation and crisis intervention. Exceeded expectations.
How to communicate, de-escalate situations to prevent injury, complaints and liability for myself and others. The course exceeded my expectations.
Communication skills and better documentation.
This course covered all areas necessary for a safe patrol career and teaches you how to help your fellow officers.
Expecting it would link well with CIT training. Was above and beyond expectation.
Develop strong de-escalation tactics. It did!
To learn more diffusion tactics, yes.
Learn a lot of new material.
Did not know what to expect overall, wish the class was offered over a couple of days.
Better understanding of techniques and diffusion.

Overall estimate and comments on the instructor.

Lt. Dillon was clear, concise, and knowledgeable. He kept my interest and answered all my questions.
K.D. ( Lt. Dillon) is one of the most knowledgeable instructors there is, material is second nature to him.
Lt. Dillon is one of the best instructors in policing. Makes class enjoyable and the information is extremely valuable. Fantastic instruction.
I always take information from Lt. Dillon and apply it to patrol.
I have had K.D. (Lt. Dillon) teach multiple classes and I have never been let down. Learn new practical techniques every time.
Excellent instructor. I look forward to future training with K.D.
K.D. is great!
Engaging an energetic class. Made the content relative to our everyday job.
The instructor was very engaging and explained the topic thoroughly.
Fantastic instructor.
Best I have had. Interested in taking more classes with him.

Please explain how this program will enable you to change, or improve, your everyday work.

I feel more confident about how I will handle future calls.
It will improve my work talking with other officers, and the general public. Making the overall department better.
I will be able to think and use the program points in both everyday life and work. No matter the nature of the call.
I will use these techniques and apply them on the job and try to share the information with brother officers.
More effective communication.
Improve my ability to communicate with all types of people whether in crisis or not.
The topics covered by Lt. Dillon regarding current events, covered scenarios ranging from actual contacts to sexual assaults, shooting ETC.
Better interview skills and the ability to build relationships with contacts.
Improved control of subject when multiple officers present.
Many diffusion strategies and ways to communicate.
It has given me a better understanding and techniques to diffuse situations articulate actions I took.

This is a nationally recognized conflict resolution de-escalation certification course.  The program is instructed within a classroom setting how to recognize aggression and not stimulate aggression.  Students learn Active De-escalation Strategies that can avoid escalating situations or resolve interactions by employing verbal influence techniques,  de-escalation, and communications methods. Officers learn how to influence behavior by deploying techniques that are proven to work in the “real world”. Officers are also instructed on how to document the de-escalation strategies. If it’s not in the report, it didn’t happen!  Instruction uses lectures, scenarios, and demonstrations to facilitate retention.


· Risk management for officer safety
· Anger management and control techniques
· How complaints are used against officers in litigation
· Learn principles of emotional intelligence for law enforcement
· Identify professional benefits of active diffusion strategies
· Learn methods of effective verbal de-escalation strategies
· Understanding physiological changes during aggression
· Learn to use cognitive limitations for active diffusion
· Learn methods to re-direct the thought process
· Identity different communications styles with appropriate response tactics
· Learn methods of motivational interviewing skills
· Learn methods of distraction to obtain tactical advantages
· Learn communication and physical strategies to de-escalate situations…plus more!


I personally benefitted from this training and I would highly recommend it for officers, police managers and attorneys who defend officers. Thank you for including me and my    fellow litigators in this valuable training.    Judith A. Hanson Assistant City Attorney – City of Saint Paul

Lt. KEVIN DILLON (ret) is a highly sought after speaker and international trainer. He has lectured on use of force executive issues throughout the country. His appearances include conferences such as the International Association of Chief of Police (IACP), Commission of Accreditation for Law Enforcement Agencies (CALEA®) and FBI Command College,  and  FBI LEEDA Conferences.  Lt. Dillon has been requested in many hotspots such as New Mexico, St Louis MO, California  to address concerns on police use of force. Recently interviewed on CNN for law enforcement tactics.


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