Skip to content

PA – L.E.A.D.S. + T – LE Active De-escalation Strategies Plus Tactical Options

Cumru Township Pennsylvania P.D.
Lt. Kevin Dillon (ret)
L.E.A.D.S. + T – Law Enforcement Active De-escalation Strategies Plus Tactical Options
Friday, December 15, 2017

Congratulations to the 70 officers of Pennsylvania who attended 8 hour presentation on L.E.A.D.S. – Law Enforcement Active De-escalation Strategies presented by Lt. Kevin Dillon (Ret).  The L.E.A.D.S. program is a nationally recognized Conflict Resolution program designed for law enforcement and reviewed and approved by the United States Department of Justice.  The officers demonstrated a high level of professionalism and actively participated in the class throughout the 8 hour day.

This is what the attending students had to say:

 Please assess the quality of this presentation?

54 out of 58 collected evaluations were collected rated this course in the highest level of 5 (Excellent)  4, rated it as 4, Very Good.

Students Comments

  • Great information with great delivery.
  • Very helpful- changes mindset. 
  • Lt. Dillon and is an excellent presenter and the info contained in the program was very beneficial.
  • The instruction and communication was great.  It was one of the best classes I’ve had.
  • Well delivered and presented.
  • Excellent training.  As advertised by my peers that have already attended.
  • Very thorough and informative.
  • One of the best training courses I’ve attended.
  • Outstanding.
  • Great examples of the de-escalation tactics and words.  I enjoyed the neurological aspect.
  • Engaging the audience was excellent particularly with no time for roll plays.
  • The presentation was highly engaging.  Even after lunch.
  • The presentation couldn’t have done any better.  Learned a lot today to apply for the future.
  • The best presentation I’ve seen for diffusion.
  • Good mix of visual info and real world applications.
  • The presentation was extremely interesting and keeps your attention. 

Would you recommend this training to other officers?
              (100%) of students stated they would recommend this course to their peers.”

Students Comments

  • Yes.
  • 100%
  • Yes, highly recommend.
  • Yes, all officers need this training especially in this day of age.
  • I’d recommend this to anyone in environments with potential for conflict.
  • In a heartbeat.
  • Without hesitation.
  • Yes, very informative and it relates to the job of a police officer.
  • Yes, one in particular.
  • Yes, everybody needs this.
  • Yes, I was told to attend this training and very happy that I have.
  • I would like to see every one of the officers in my department has it.
  • All offices should take this class.
  • Absolutely.
  • Yes, I would like to attend the 3 day.
  • Yes, and other professionals interested in law enforcement.
  • As above this should be required training.
  • Yes, the training I learned today will be very helpful and it could be helpful for other officers to learn.
  • Should speak to the rest of our team sometime.
  • Yes, yes, yes!
  • Absolutely.
  • Great presentation for officers of various levels of experience.
  • Yes. I would take this again or more in depth training.

Please assess the presenters of this program. – Lt. Kevin F. Dillon (ret)

57 out of 58 evaluations collected rated this category at its highest level of 5 (Excellent) 1 rated it as 4 (Very Good)

  •  Did an excellent job at delivering information and keeping the interest of the attention of the students.
  • Very knowledgeable and engaging.
  • Lieutenant Dillon did a great job keeping class attention.  One of the best instructors if not the best I’ve had.
  • Lieutenant Dillon was engaging, displayed in-depth knowledge of the subject matter, and I found the program to be both entertaining and educational.
  • Kevin explains the program in a way that makes you remember.
  • Great communicator.
  • Very knowledgeable of subject and passionate about teaching this course.  Highly qualified and undoubtedly an expert in his field.
  • One of the better instructors of any training received in my career.  Lieutenant Dillon’s anecdotes, animated storytelling kept the audience engage making course material easy to comprehend and retain.
  • Energetic made class fun and kept engaged.
  • I have never had a training day that I felt was so relevant to my duties.  I have never been so interested at training before.  Excellent material and presentation.
  • Knowledgeable and engaging.  Maintain my full attention throughout.
  • Outstanding, one of the top instructors I have been in contact with in my 20 years in this field.  Can be engaged and interested all day long.
  • K.D.  Is great, dynamic instructor.  Keeps classrooms active.
  • One of the best instructors I’ve had in a long time.  Highly knowledgeable in excellent presentation style.
  • Couldn’t of asked for a better instructor.  He had my complete attention during the whole training class.
  • Informative, great scenarios, kept my intention all times, would like for Kevin to speak at our campus to our team.
  • KD is awesome!  His enthusiasm is overwhelming and makes the class and very interesting and entertaining.
  • Genuine, energetic, insightful, experienced.  Great training due to the real world applications of the techniques and the ability to show how the techniques can be used in applied.
  • Very good instructors, however he talked a little fast and not loud enough.
  • Good instructor has engaging and very knowledgeable. 

 This course is an easy to use communications class for street  confrontations that will assist to de-escalate engagements, reduce complaints, and liability, as well enhance officer survival!

This is a evidence based combat-confrontation conflict resolution avoidance course. The program is instructed within a classroom setting how to recognize aggression and not stimulate aggression.  Students learn Active Diffusion Strategies that can avoid escalating or resolve interactions by employing conflict management and tactical de-escalation methods.  Officers are instructed in officer safety tactical options when de-escalation does not work and how to deploy and coordinate successful strategies. Instruction uses lectures and  demonstrations to facilitate learning and retention.


  • Risk management for officer safety
  • How complaints are used against officers in litigation
  • Identifying indications of hostility through body language
  • Identify professional benefits of active diffusion strategies
  • Learn methods of effective verbal de-escalation strategies
  • Understanding physiological changes during aggression
  • Learn to use cognitive limitations for active diffusion
  • Learn methods to re-direct the thought process
  • Learn how complaints against officers are used in court
  • |Learn methods of motivational interviewing skills
  • Learn methods of distraction to obtain tactical advantages
  • Learn communication and physical strategies to de-escalate situations

Presently instructed in the states of TX, MN, MI, FL,CT, RI, AZ, CO, MO, AZ, CA, MO, PA

Course Reviewed and Approved by the United States Department of Justice
ONLY $125.00 Per seat!


Hosted By

Local Contact— Sgt. Thomas Pinkasavage
Host: Cumru Township Police Department
Location of Training: Penn State University, Berks Campus Luerssen Science Building
2083 Tulpehocken Road, Reading, PA

Phone:  610-777-9595    –


We conducted a nationwide search to determine the best and most suitable De-escalation Training out there.  Lt. Dillon’s L.E.A.D.S. Law Enforcement Active Diffusion Strategies class was exactly what we were looking for and it exceeded everyone’s expectations.   The skills taught in his course are tactically sound and can be practically applied to any situation officers may face on the street today.
Interim Chief of Police 
Chris Crawford –  Weatherford Texas PD

Back To Top