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Manheim, PA – L.E.A.D.S. Law Enforcement Active Diffusion Strategies Certification


60 in stock

Course Attendees

Please provide Officer Name and Email (John Doe –

SKU: PA_2021_0504-1 Category:


Manor Township Police Department PA


L.E.A.D.S. Law Enforcement Active De-escalation Strategies Certification

May 4, 2021
0800 – 1630

This is a nationally recognized conflict resolution de-escalation certification course. The pro-gram is instructed within a classroom setting how to recognize aggression and not stimulate aggression. Students learn Active De-escalation Strategies that can avoid escalating situations or resolve interactions by employing verbal influence techniques, de-escalation and communications methods. Officers learn how to influence behavior by deploy-ing techniques that are proven to work in the “real world”. Officers are also instructed on how to document the de-escalation strategies. If it’s not in the report, it didn’t happen! Instruction uses lectures, scenarios and demonstrations to facilitate retention.


• Risk management for officer safety
• Anger management and control techniques
• How complaints are used against officers in litigation
• Learn principles of emotional intelligence for law enforcement
• Identify professional benefits of active diffusion strategies
• Learn methods of effective verbal de-escalation strategies
• Understanding physiological changes during aggression
• Learn to use cognitive limitations for active diffusion
• Learn anger management skills and techniques
• Learn methods to re-direct the thought process
• Identity different communications styles with appropriate response tactics
• Learn methods of motivational interviewing skills
• Learn methods of distraction to obtain tactical advantages
• Learn communication and physical strategies to de-escalate situations…plus more!


Lancaster County Public Safety Training Center

101 Champ Boulevard • Manheim, PA 17545


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